RevoPay

General 1

• How fast can I get paid if someone pays by eCheck or credit card?

Manage Tenants & Homeowners 6

• Adding Residents and Homeowners
• Edit or Delete a Resident/ Homeowner
• User Status Definitions
• Unlocking a "Locked" User
• Logging in as a User

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Manage Administrators 1

• Manage, Add and Edit Administrators

eTerminal 4

• How to access eTerminal to take in-person or over-the-phone payments.
• Does a Resident or Homeowner need to be in the system to use the eTerminal?
• How to add a new payment method in eTerminal
• How to use Swipe to take a payment

Reports 8

• Transaction Report
• Settlement Report
• AutoPayments Report
• Payment Categories Report
• Export Reports

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AutoPayments: Manage Recurring Payments 3

• Cancel a Recurring Payment for a Resident
• Restart a Completed or Canceled AutoPayment
• Editing Autopayments

Import Batch Tool 6

• Accessing the Import Batch Tool
• Upload PPD Transactions in CSV Format
• Importing PPD transactions for a Single Property or Multiple Properties Simultaneously
• Updating Payment Information
• Cancelling an Imported PPD payment

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Settings 3

• Add, Edit, and Delete Payment Categories
• Edit Payment Page Logo
• Edit Email Notification Preferences

Navigation 2

• Navigating from Group Toolbox to Merchant Toolboxes
• Viewing your Merchants Payment Page URL

Support 1

• Contact Us

General 1

• Who is RevoPay?

Account & Password 8

• Register Your Account : First Time User
• Logging Into Your Account
• Retrieving Your Username and / or Password
• View My Profile / Change Password
• Setting Your Email Preferences

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Making Payments 3

• Making a One-Time Payment
• Schedule a Payment
• Making a Quick Payment (QuickPay)

Managing Payments 6

• Viewing or Canceling Scheduled Auto Payments
• Modifying or Updating a Recurring or Future Dated One-Time eCheck Payment
• Viewing Payment History
• Viewing or Deleting Saved Payment Accounts
• Why was my payment returned?

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Customer Service 3

• Calling Customer Service
• Emailing Customer Service
• Maintenance Requests