Manage Tenants & Homeowners

Adding Residents and Homeowners
You are able to import residents at both the Group level (Group toolbox) and at the Merchant level (Merchant toolbox). Import residents at the Group level ...
Wed, 17 Feb, 2021 at 7:14 PM
Edit or Delete a Resident/ Homeowner
To edit or delete an existing resident or homeowner, click on Manage > Users, and when viewing the list of users, simply select the Actions button to the...
Wed, 17 Feb, 2021 at 7:16 PM
User Status Definitions
User Status Definition 0 Inactive, could be registered with a username and password, cannot login, cannot make payment even in quickpay (which is disab...
Tue, 10 Aug, 2021 at 3:54 PM
Unlocking a "Locked" User
To Unlock your User  On both the Group and Merchant Level you will go to Manage > Users > then find the User that is locked. 1. 2. ...
Wed, 3 Oct, 2018 at 8:30 PM
Logging in as a User
Admins have the ability to Log in as the User to view what the User sees when logging in. This is helpful when making edits to the Payment Page from the...
Fri, 8 Mar, 2019 at 6:42 PM
Resetting Your Users Password
Thu, 28 Mar, 2019 at 1:15 PM