If you've forgotten your Username and/or Password, no problem! It's very easy to retrieve.

To retrieve your Username, click on Forgot Username? Enter the email address associated with your account or the account number . Your username will be emailed to you. 

Please note: If you have multiple accounts, the email you will receive will include all usernames that are associated with each account. 

To retrieve your Password, click on Forgot Password? Enter your username and email address associated with the account. A temporary password will be emailed to the account that is on file. 

Once you have accessed your ePayment account, you are encouraged to go to “User Profile” and “Change Password” tab to update your password.

Passwords must be at least 8 characters long and must include at least one of each: uppercase letter, lowercase letter, number and special character (choose from: #, $, @, _, !). Your password must begin with a letter or a number.