To restart a completed or canceled recurring payment for a customer: 

  • Click on Reports > AutoPayments 
  • Select "Completed" or "Canceled",  click the drop down under "Action" next to the Autopay you wish you restart

  • You can then chose to "Restart Tomorrow" or "Restart on the Next Month"

  • Once you've made your selection, you can then confirm or cancel

  • The recurring payment now shows in the Active AutoPayments report.