Voiding a Transaction 

* Transactions can only be voided the same day.


1. Click on “+” for more information

2. Select Void

3. A pop up will populate asking you to confirm the void



Refunding a Transaction

*Transactions can be refunded once they have settled with the bank. It takes 3-7 business days for it to show up in the homeowner's bank account.


1. Click on “+” for more information

2. Select Refund

3. A pop up will populate asking you to confirm the refund, select refund.